Dear Clients,
BJHC is committed to providing exceptional accounting and tax services while keeping you and our staff safe. We continue to closely monitor the COVID-19 situation with the guidance and advice from relevant authorities, including the Federal and State government entities, the Centers for Disease Control and Prevention, and the World Health Organization.
The safety and health of our clients and staff (and their families) is at the forefront of our decision making. Last week we made the firm decision to eliminate all face-to-face client appointments and meetings. Beginning today, we have decided to temporarily close our Topsfield office. This temporary closure will assist in the recommended social distancing.
Our office staff will remotely continue to work during this office closure. Our staff have remote access to our secure Client Portal, SmartVault, as well as email and USPS communication. Income tax preparation and accounting work will continue throughout this closure; though only on a remote basis. Voicemail messaging will be monitored frequently.
We encourage our clients to use electronic means to transfer data – email, SmartVault, and DropBox. We will also continue to receive mail; though not on a daily basis. USPS method of communication and transfer of your tax documents should always be done using certified mail, return receipt. Both SmartVault and DropBox have an extreme level of safety and encryption.
If you wish to transmit your information through SmartVault, but do not have instructions on that process, please contact us and we will forward you instructions. Your completed tax filings will be uploaded to SmartVault, as well as mailed directly to you.
Though there has been no official word yet, we anticipate the Federal and state filing season will be extended for a period of time this year. As that extended date is made available to us, we will inform our clients.
This was a challenging decision for our office however, we believe it is in the best interest of all our clients and staff. We will continue to monitor the situation with guidance from authorities. We will contact you when the decision has been made to resume normal business office hours.
The Partners and staff at BJHC, PC.
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